Pricing(my markup) doesn't update

Discussion in 'General Discussion' started by Dmacary, May 17, 2013.

  1. Dmacary
    Dmacary New Member
    Tried this numerous times, anyone know why this is not working?
  2. mkroeker
    mkroeker Well-Known Member
    Have you checked this while not logged in ? The pricing will only reflect the markup when you are "not your usual self"
    (else you would be paying markup to yourself - with shapeways' commission deducted - whenever you ordered one of your own parts)
  3. AmLachDesigns
    AmLachDesigns Well-Known Member
    Are you saying SW takes a cut of the markup?
  4. mkroeker
    mkroeker Well-Known Member
    A "markup fee" amounting to 3.5 % of the markup is clearly stated in both the Service Conditions
    and FAQ for shops.
  5. AmLachDesigns
    AmLachDesigns Well-Known Member
    Sorry to be a pain, but can you give me the links?
  6. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
  7. AmLachDesigns
    AmLachDesigns Well-Known Member

    I still can't find how to access this page, though.
  8. mkroeker
    mkroeker Well-Known Member
    FAQs link in the website footer --> "How to Set up Shops" in the righthand column of the new page.
    then follow one of several "how to open a shop" links on that page. Or in the shop-related section of
    the Tutorials available under the "Create" tab.
  9. AmLachDesigns
    AmLachDesigns Well-Known Member
    Ah it's so obvious - how could I not have found that?