We have recently received some feedback related to hallmarking of items made of precious metals. This hallmarking includes two stamps, a purity mark and responsibility mark. The purity mark denotes the quality of the metal used and the responsibility mark represents the party standing behind the purity mark (that’s us). Since this release, we have received feedback that some designers preferred that the hallmarking was not included. In recognition of those concerns we have now removed all hallmarking on precious metals shipped to the US. For designers who wish to receive hallmarking in the future, we are creating a feature to opt in or out of the hallmarking process. This option is currently in development and as soon as it becomes available you will be notified. If you would like to receive a refund or reprint on any of these pieces, please reach out directly to firstname.lastname@example.org.