Edit (15/04/2013): Problem solved, the reprint came out great: Click here to see Hi Shapeways community, My latest order arrived today and this was my first print using full colour sandstone (FCS from here on out). When I saw this, I couldn't help but feel disappointed with my print as it seemed to have very heavy frosting/noise and I was hoping any veterans using FCS could advise me before I contact shapeways customer service. As mentioned, it's my first print in FCS so it's possible I'm setting my expectations too high, but when I look at other people's pictures, it seems to just make me think this isn't quite right. For instance, nervousSystem posted up this recently ( http://www.shapeways.com/forum/index.php?t=msg&th=12598& amp; amp; amp; amp; amp; amp; amp; amp; amp;start=0&). There's also this one by Ad-Edge ( http://www.shapeways.com/forum/index.php?t=msg&th=11846& amp; amp; amp; amp; amp; amp; amp; amp; amp;start=0&). The colours are very nice/consistent throughout and there is far less "frosting" than I see on mine (even in the dark areas on their models it seems). Below are some pictures and little blurbs that highlight what I am trying to illustrate in the picture. I've included some hi-res links also so you can get a better look if you need it. The noise/frosting does come out fractionally more in the pictures I do have to say, but it's not wildly out from what it is like in real life. Scale is approx 10cm x 10cm x 1cm Hi-res link Lot's of "frosting" throughout the model. Especially noticable on the dark areas. Hi-res link Another angle, just for comparative reasons. Again showing the heavy frosting all over the model. Hi-res link In this picture I wanted to try and photo the angled edge on the red portion of the model. I'm not sure if the picture picks it up, but in real life, it has a somewhat yellow tinge to all that frosting/noise on the angular side of the red portion. Hi-res link This is more focused on the flat red portion Hi-res link Finally, a shot of the entire model. I really appreciate any feedback anyone has on this. Thanks!