Tried e-mailing, but no response. I have 3 orders in progress, the first of which was 'due' 27th August, nothing arrived and no response to e-mail. Second order is 'due' on the 5th. I had hoped to have both of these orders before Friday as I am due to go to a major model railway exhibition and these were due to be part of my presentation as an exhibitor. Are there production problems?