Order shipped to wrong country...

Discussion in 'Customer Service' started by BenMartynS, Feb 6, 2012.

  1. BenMartynS
    BenMartynS New Member
    My current order with Shapeways started in the Netherlands but has been shipped to the USA, instead of the UK (where I live).

    UPS shipping tracking says:

    So I'm concerned that having arrived there, it won't get back out of the USA and arrive with me.

    It is rather funny that the package has been driven more miles through the United States than it would have taken driving it through Europe to reach me (started in New York, and is now in Kentucky), mind you.
    Last edited: Feb 6, 2012
  2. duann
    duann New Member
    That is weird,

    Contact customer service (service@shapeways.com) with your tracking/order number and they will see what is happening.