order overview problem

Discussion in 'General Discussion' started by christopherlowe, Nov 23, 2011.

  1. christopherlowe
    christopherlowe New Member
    i don't know if there has been anything here or not but the xl file that is on the manage shop tab doesn't deem to work properly. is there something that i am missing about the file or is this a known problem? i am trying to track down if i have a new sale or not... maybe pending- maybe not...

  2. coines23
    coines23 Well-Known Member
    I'm getting the same thing.
  3. Magic
    Magic Well-Known Member
    Same thing for me.
  4. stonysmith
    stonysmith Well-Known Member Moderator
    Last edited: Nov 25, 2011
  5. christopherlowe
    christopherlowe New Member
    wow haven't had a problem with those... they import into open office just fine.
  6. fx
    fx Well-Known Member
    Same problem. Some action is required from Shapeways...
    Additionally, "unpaid earnings" and "lifetime earnings" rows show a strange number of decimals...

    Unpaid Earnings: $0.000000
    Lifetime Earnings: $0.000000
  7. DarioScapittaDesign
    DarioScapittaDesign New Member

    I had the same problem (and I still have it!) I sent an email to the customer service, they are trying to fix this issue! They are talking about a bug!..
    We will see!

  8. christopherlowe
    christopherlowe New Member
    just checked- still not working.
  9. DarioScapittaDesign
    DarioScapittaDesign New Member
    I think they have solved the issue. Now I'm able to open my order overview.
  10. stonysmith
    stonysmith Well-Known Member Moderator
    Definitely fixed.. Both the OrderOverview and CSV Export working great for me now. Thanks Dev Team!
  11. ana_xyz
    ana_xyz New Member

  12. japhyr
    japhyr New Member
    I am still seeing six decimal places in my Lifetime Earnings. Is that being worked on?
  13. ana_xyz
    ana_xyz New Member
    Yes, it is. Hope to see a fix in the next couple weeks.