Order Overview Errors

Discussion in 'Shapeways Shops' started by KSND, Nov 29, 2011.

  1. KSND
    KSND Member
    Anybody else having problems viewing their Order Overview recently? Used to open just fine (last checked maybe a month ago), but now I get the error "The file is in a different format than specified by the file extension" and it comes across as mostly gibberish with a few of my product names thrown in there. Curious if it's a botched change in formatting or I'm the only one seeing this error.

    Thanks for your time!
  2. christopherlowe
    christopherlowe New Member
    got the same thing. posted a comment in the general forum. i think they are looking into it.
  3. KSND
    KSND Member
    Thanks, Chris. Didn't occur to me to check the general section; I just figured it would only affect shop owners so I just checked the Shops subforum. Anyhow, glad it's being worked on.
  4. KSND
    KSND Member
    Huzzah, working again!