Order cancelled

Discussion in 'General Discussion' started by cefano, Jul 4, 2013.

  1. cefano
    cefano New Member
    Hi, i'm new in this forum and...excuse me for my English :blush:
    I want know why my order was cancelled without an explanation and, shapeways don't returned my money...
  2. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    Hi cefano,

    Could you please reply the cancellation email you have received?
    This way customer service can help you out and provide a refund :)