Not getting my 10% discount

Discussion in 'Customer Service' started by davidwp, Aug 4, 2013.

  1. davidwp
    davidwp New Member
    I am trying to order $73.49 of WSF signs but when I enter rah1v in the 'Promo Code' box, no discount is registered. What is wrong?

    Thanks,
    David
     
    Last edited: Aug 4, 2013
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Is this your first time using the code? There is a known issue with multiple uses of the code in some cases. Email service and they should be able to get you straight.
     
  3. davidwp
    davidwp New Member
    Thanks for responding, this is my second order. I did email service and they acknowledged the 'second time ordering problem' and have a ticket to fix it.

    David
     
  4. davidwp
    davidwp New Member
    Fixed! I got the discount.

    David