My Sales Pages Not Working

Discussion in 'Bug Reporting' started by JeremyMallin, May 22, 2013.

  1. JeremyMallin
    JeremyMallin Well-Known Member
    The My Sales links (in various places) from the pull down menu and from the My Shop page aren't loading. http://www.shapeways.com/mysales

    Most of the time I get a blank white page. One time I got a weird error string that looked something like {000-abunchofnumbers-incurlybrackets}
    I'm using Firefox 21.0 on Windows Vista. I have not tried it yet in other browsers.

    The Excel spreadsheets won't download either. I get a white page.

    Thanks for your help.
     
  2. JeremyMallin
    JeremyMallin Well-Known Member
    FYI - This is the error message I got when I tried it in Chrome 26.0.1410.64 on Windows Vista
    http://www.shapeways.com/mysales


    Server error
    The website encountered an error while retrieving http://www.shapeways.com/mysales. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
     
  3. admin_nathan
    admin_nathan New Member
    Hi Jeremy, thanks for the heads up! There was a minor glitch that prevented some users from accessing their My Sales page. This has since been fixed.

    Best,
    - Nathan
     
  4. JeremyMallin
    JeremyMallin Well-Known Member
    Thanks. I knew you guys would be on top of it. :)

     
  5. WillLaPuerta
    WillLaPuerta Well-Known Member
    Sales page seems to have vanished again.

    Edit- And it's back again.
     
    Last edited: May 27, 2013