My order

Discussion in 'Customer Service' started by Eloines, Jan 3, 2012.

  1. Eloines
    Eloines New Member
    Hello there,
    I decided to try and order one of my own models. Everything went fine, I paid through paypal but I didn't receive any kind of confirmation. Not even paypal sent me an e-mail.
    When I go to my orders on shapeways, nothing is displayed.

    I have no idea what went wrong, but my money is already gone. Can someone please help me with this?

    Thanks very much :cry:
  2. RalphVdB
    RalphVdB Well-Known Member CS Team
    Hi Eloines,

    please see PM i sent you ;)

    Cheers, Ralph