Model Page Is Gone

Discussion in 'Customer Service' started by Littlebittyfarms, Aug 6, 2018.

  1. please explain how I can’t access to my model page ?
     
  2. dennis1313
    dennis1313 Member
    please explain all the rest also - why do we have to figure it out? your "customer awareness" sucks.
    timmy
     
  3. stonysmith
    stonysmith Well-Known Member Moderator
    Click the 9-square at the top left, then click '3d Models'
     

    Attached Files:

    jimmyadvice and Littlebittyfarms like this.
  4. Thank you!!!
     
  5. jimmyadvice
    jimmyadvice Shapeways Employee CS Team
    Thanks for sharing that @stonysmith!

    Let us know if you need help locating anything else with the new site update.
     
  6. BitsBlitz
    BitsBlitz Member
    On the old site we used to be able to see whether a model could have potential printing issues. Has that feature been removed? I can't find it anywhere.
     
  7. jimmyadvice
    jimmyadvice Shapeways Employee CS Team
    Hi @BitsBlitz

    To access the 3D Tools view you can select the overflow menu (3 vertical dots) that are on the right hand side of every model entry on your models page:

    https://www.shapeways.com/mymodels

    See attached image
     

    Attached Files:

    BitsBlitz likes this.
  8. BitsBlitz
    BitsBlitz Member
    Thanks a lot! Just need to get used to the new layout I guess. :)
     
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