Missing materials

Discussion in 'Customer Service' started by Youknowwho4eva, Dec 13, 2010.

  1. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Just uploaded a model, and some materials are missing. WSF is the only WSF based material available. Maybe it's the size, but if WSF is available shouldn't the others be? The object is 12.1"x12.1"x.2" (30.7cmx30.7cmx.5cm) which fits in the WSF requirements of 70cmx38cmx58cm. At it's current orientation it is too large for sandstone. Perhaps the new larger build volume didn't get copied over to the colored WSF?
  2. robert
    robert New Member
    No, we do not offer the colored WSF materials in the big size yet. They do not fit our dying buckets.


  3. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Ah I see, Might need to change this note on the Material data page

    * The properties found in the properties panel on your right apply to all colors in the Strong & Flexible range
  4. robert
    robert New Member
    Good point. I have asked for a change.