Missing Items

Discussion in 'Customer Service' started by jhaberler, Nov 4, 2011.

  1. jhaberler
    jhaberler New Member
    I placed an order for one silver piece and one plastic dice and the invoice/shipping show both pieces yet only one is in the box. Was the invoice wrong or is the item gone?
  2. bartv
    bartv New Member
    That doesn't sound right. Please contact our customer support team at service@shapeways.com and they'll help you out.