Markups have not been paid dec 15th?

Discussion in 'Bug Reporting' started by Designed_by_Isis, Dec 17, 2013.

  1. Dear,

    At the 'Shop Payments - How It Works'-section you can read that your markups will be paid the 15th of december, even though they didn't reach $30.
    Unfortunately it didn't happen. Is it a general problem?

    Thanks in advance
     
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Can you share a link to where you saw this? This year payments went out in November for all including amounts under $30.
     
  3. Dear,

    Thank you for the answer. I have indeed received markups in november.
    I did not realize the markups wouldn't be paid again in december.
    So actually everything is fine.
    Thank you for the quick reply.
     
  4. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    If you could please put up the link, so we can make sure any misleading information is removed.
     
  5. The link which tells te markups will be paid the 15th of december, even though they didn't reached $30?
    I've found it here:
    www.shapeways.com/mysales/how-we-pay

    (I've clicked on 'Find out more' in my sales history)
     
  6. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Thank you much, I've forwarded on so that we can word that better.