Lightpoem - not working ?

Discussion in 'General Discussion' started by goss, Mar 10, 2012.

  1. goss
    goss New Member
    Hi,

    first of all I'm new to Shapeways.com
    but yet still a quick learner.

    to my point:
    In the Easy Creators' Lightpoem, I can't make it work, or the website is not working..
    As a text for the light poem I write "Monique Rose" as it's a gift for my girlfriend.
    I press the "Make" button and it makes the animation, looks as it should.
    then I type a text in the title.
    I press the "save" button.

    then this box comes up:
    "Saved Successfully!
    Approve and order your design and bring it to life.
    approve & order
    ...or keep playing and make more designs
    Check your email for details on your completed designs."

    I press the "Approve & order" button

    then it send my to this page:
    http://www.shapeways.com/model/null/

    Is it my fault or the website ?
     
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Look through your models to see if it's in there. There may be some issues due to a recent update. Try emailing support@shapeways.com so if there is an issue, they can let you know when it is resolved.