Reminder - Mildly Annoying

Discussion in 'Suggestions & Feedback' started by FerretDesigns, Mar 29, 2018.

  1. FerretDesigns
    FerretDesigns Well-Known Member
    Hey folks.
    So...I've been buying from you for the last 3 years, and I've just started getting frequent "You have items in your cart" reminder emails.
    The last 3 times I have left something in my cart overnight (building an order or reminders to myself) I've had a email the next day about it.

    Why has this suddenly become a thing?
    Some time ago you'd occasionally send out a discount code along with the reminder, but I got that maybe 2 times in the 3 years...
    And no emails simply to remind me of the things in my cart.
    It's a little annoying if I'm honest!
  2. Lefteri
    Lefteri Shapeways Employee CS Team
    Hello FerretDesigns! Thank you for providing this feedback, and my apologies for any annoyance caused by these emails. I have passed your feedback along to our Marketing team and I've also moved this thread to our Feedback section for added visibility.
    FerretDesigns likes this.
  3. FerretDesigns
    FerretDesigns Well-Known Member
    Thanks Lefteri, helpful as always :)
  4. Frozenrain
    Frozenrain Well-Known Member
    Yes,I feel the same.If there is no discount code to be reminded.Is it necessary to remind me that there is something been left in my cart?
  5. FerretDesigns
    FerretDesigns Well-Known Member
    It's still happening!
  6. Phialo
    Phialo Member
    Hi there,
    same here. Would like that to stop, too.
  7. FerretDesigns
    FerretDesigns Well-Known Member
    It's narking me off now.
    90% of the time that I have something in my cart for longer than 24 hours I get the email reminder!
    I know...I put it there. I make lots of orders with you!
  8. CybranKNight
    CybranKNight Well-Known Member
    Yeah this has been annoying me too, I do big bulk orders because of the silly circumstances us Canadians have to deal with when ordering from Shapeways so sometimes I can have things sitting in a cart for weeks or months as I work on more stuff.

    Really needs a way to opt out.
    FerretDesigns likes this.