Items In Cart Reminder - Mildly Annoying

Discussion in 'Suggestions & Feedback' started by FerretDesigns, Mar 29, 2018.

  1. FerretDesigns
    FerretDesigns Well-Known Member
    Hey folks.
    So...I've been buying from you for the last 3 years, and I've just started getting frequent "You have items in your cart" reminder emails.
    The last 3 times I have left something in my cart overnight (building an order or reminders to myself) I've had a email the next day about it.

    Why has this suddenly become a thing?
    Some time ago you'd occasionally send out a discount code along with the reminder, but I got that maybe 2 times in the 3 years...
    And no emails simply to remind me of the things in my cart.
    It's a little annoying if I'm honest!
     
  2. Lefteri
    Lefteri Shapeways Employee CS Team
    Hello FerretDesigns! Thank you for providing this feedback, and my apologies for any annoyance caused by these emails. I have passed your feedback along to our Marketing team and I've also moved this thread to our Feedback section for added visibility.
     
    FerretDesigns likes this.
  3. FerretDesigns
    FerretDesigns Well-Known Member
    Thanks Lefteri, helpful as always :)
     
  4. Frozenrain
    Frozenrain Well-Known Member
    Yes,I feel the same.If there is no discount code to be reminded.Is it necessary to remind me that there is something been left in my cart?
     
  5. FerretDesigns
    FerretDesigns Well-Known Member
    It's still happening!