Hello who ever may listen, I have encountered an extremely frustrating bug/feature of shapeways where if I make any minor changes to a product such as, add a color when editing the product. The product will simply vanish from my store and I have to wait DAYS for it to appear. Most recently, this happened and I had to wait two days for my products to receive re-approval for about the 5th time... This time when I had the confirmation email for my products, I was still not able to upload them to my shop. That was two days ago. Customer support has not gotten back to my email I assume due to COVID-19 but I would appreciate if they at least send me an email based on this forum post.