It Arrived.

Discussion in 'My Shapeways Order Arrived' started by mincon11, Feb 10, 2020.

  1. mincon11
    mincon11 Member
    It was a box of air. They forgot to send me my part and sent me a box of air instead.

    What happened?
     

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  2. SemperVaporo
    SemperVaporo Member
    I am sure it was a shock to open the box and find only packing material and an empty bag. I am sure if you contact Shapeways directly via e-mail, they will make things right for you.

    Not to make too much light of this disappointment... I'd guess that maybe the person shoving parts in the bags missed the bag and the part fell to the floor unnoticed, then the bag got packed and the box labeled and shipped.
    Or... maybe... ummm… well...
    I was just told that SketchUp sometimes exports a file at 1000 times smaller than the desired size, so maybe if what you had printed is small, it actually is in the bag but is so small you just can't see it.
     
  3. mincon11
    mincon11 Member
    Maybe, ill have to look through the bag and see what I can find again. I for certain imported the model in CM, or 70x70x36 MM to be exact.
     
    Last edited: Feb 11, 2020