It arrived, but with missing Parts

Discussion in 'My Shapeways Order Arrived' started by djao99, Nov 16, 2012.

  1. djao99
    djao99 New Member
    Last edited by a moderator: Nov 16, 2012
  2. virtox
    virtox Active Member Moderator
    Looks like some parts may have broken off during cleaning :-S
    Please contact with these photo's, details and your ordernr.
    They will take good care of it :)

    Perhaps send the designer a message about this issue, he might want to know this can happen.
    Also, I moved the topic to "it arrived", as it is not really a bug or site issue.



    Last edited: Nov 16, 2012
  3. djao99
    djao99 New Member
    thanks mr. stijn,

    hope they respond to my problem. im really disappointed when i recieved the product. products from shapeways are very expensive + shipping, yet i recieved and incomplete item, which i paid in full hard earned cash.
  4. djao99
    djao99 New Member
    Here are the shapeways info of my order:

    [ removed by admin]
    Last edited by a moderator: Nov 18, 2012
  5. virtox
    virtox Active Member Moderator
    I have removed the private info.

    Please contact by email with all the info and photo's.