Issue solved

Discussion in 'Technologies and Hardware' started by jamesnix, Nov 6, 2012.

  1. jamesnix
    jamesnix New Member
    Solved the issue, thanks shapeways staff

     
    Last edited: Nov 6, 2012
  2. natalia
    natalia New Member
    I will find out for you!
     
  3. jamesnix
    jamesnix New Member
    Thanks. I'm just worried about the spots being there on the 3D printed model.
     
  4. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Any chance you can make the item public for us to see it? or email Natalia and/or myself the item number. If you don't know how to find that, send us the link for the item, the number is in the link.
     
  5. jamesnix
    jamesnix New Member
    Email sent, thanks for offering to help
     
  6. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Got it, forwarded it to the ones that are looking into it. We will let you know what we find out. My mother always told me my freckles we're kisses from angels, but I don't think that's the case here :laughing:
     
  7. jamesnix
    jamesnix New Member
     
    Last edited: Nov 12, 2012
  8. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Alright got an answer. This is a known render only issue for large files. They're working on a fix but in the mean time, your prints will show up fine and unintended freckle free.
     
  9. jamesnix
    jamesnix New Member
    Great news, thanks for chasing that up. I'll be sure to order once I've finished coloring the model, thread can be closed now then.
     
    Last edited: Nov 6, 2012