Instruction About Bank Transfer?

Discussion in 'Customer Service' started by Mudel, Oct 12, 2017.

  1. Mudel
    Mudel Member
    Hello,

    Made my order and got invoice. How can i get instruction with bank details where do i need to transfer my payment ?
     
  2. mkroeker
    mkroeker Well-Known Member
    Normally you should have received these with the confirmation email - if you did not get any (and it did not just end up in your spam folder), email service@shapeways.com
     
  3. Mudel
    Mudel Member
    Thank you
     
  4. almondmilk
    almondmilk Shapeways Employee CS Team
    Hey,

    Send us an email if you cannot find the instructions, I can give you the instructions specific to your order number. Contact us at service@shapeways.com.

    Thank you.
     
    Mudel likes this.
  5. Mudel
    Mudel Member
    Hello Almondmilk,

    Thank you for reply,

    I already wrote 2 messages to service@shapeways.com with my order number.
    Can you please respond to me with instructions.

    Thank you
     
  6. almondmilk
    almondmilk Shapeways Employee CS Team
    Hey,

    I sent you a message with the information. Thank you.