I can't find my model?

Discussion in 'Bug Reporting' started by Northern_Lights22, Jun 6, 2014.

  1. Northern_Lights22
    Northern_Lights22 New Member
    I uploaded my model about 12 hours ago, but it still hasn't appeared in my models' list. The preview image is still processing and the dimensions and pricing are not visible either. I haven't received any emails from shapeways saying the model is processing.

    Does it normally take this long?
  2. AmLachDesigns
    AmLachDesigns Well-Known Member
    They've been having problems over the last few days - it will probably come eventually, once someone notices a problem and kicks off the queues again.

    See this thread yesterday's snafu
    Last edited: Jun 6, 2014