Gold 14k not saving

Discussion in 'Bug Reporting' started by Lazulli, May 20, 2014.

  1. Lazulli
    Lazulli New Member
    every single time in different computer I try to make 14k gold model avaialable it just unsaves the changes I make into making sale avaiable, I can't even buy the model in that material myself, yet the model passed all tests with minor problem areas, whats going on? =/
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Are you in the US? Currently it's only possible to buy gold if you are in the US. You should be able to have it for sale in gold with a markup if outside the US. It also requires another material be the default material.
  3. Lazulli
    Lazulli New Member
    Im not in the US, but I cant seem to have it for sale anyhow, and there is no option or warning that it an can be shipped, it just doe snot appear in the lists at all, in fact when I come back to the edit the product it just disappears my changes of markup and availability, its like it snot being saved at all =/