Gift Voucher?

Discussion in 'Customer Service' started by baralong, Nov 27, 2009.

  1. baralong
    baralong New Member
    Hi, A friend of mine is starting out doing some 3D modeling. I thought it'd be a novel idea to get him a shapeways voucher so he could get physical versions.

    Can I do this? How?

  2. robert
    robert New Member
    Hi Baralong,

    Sorry for the late answer. Christmas has been good to us, but also a bit busy.

    To answer your question: we do not sell gift coupons. Sorry about that.

    Best regards,

  3. dadrummond
    dadrummond Member
    You should! At present, SW is equipped to offer voucher codes to credit people in case serious problems arise with an order. Offering these voucher codes for sale should be among the simpler and more profitable things SW could do!

    My girlfriend has been trying to buy me the gift of printing, but after several confusing exchanges with Joris about it, she gave up. That's money desperately trying to enter SW's pockets...

  4. justinhowlett
    justinhowlett Member
    I too would like to buy vouchers off SW to offer to others.

    I would also like to know what SW feels about setting up a voucher platform were consumers can receive a voucher and purchase an item off my shop with a discount that comes off my mark up fee?

    For example say the voucher has a value of £80 and my item has a mark up of £90 i then recieve a £10 mark up fee once they use the voucher.

    Any one got any ideas or solutions for the kind of thing i am looking for?
  5. Magic
    Magic Well-Known Member
  6. Magic
    Magic Well-Known Member
    And I understood your second part :)
    The only way to do it is to upload your model a second time on Shapeways, to uncheck "display to the public", check "offer for sale to others" (that is: set your model as private and for sale).
    For this model you can set a markup of $10 and send the private link to the customer you want to offer a £80 discount to.

    Last edited: Apr 22, 2012
  7. justinhowlett
    justinhowlett Member
    Thanks Magic i think i have been over thinking it. Keeping it simple and having a second model is probably the best thing to do.
    so i wonder if i can authorize who can use that link as i would want voucher holders only to use the it?

  8. Magic
    Magic Well-Known Member
    Well, there is no real control on who uses the link.
    But it is impossible for someone to find it unless it was given by you or someone to whom you gave it before.
    For instance, if you send the private link to someone, you cannot prevent him from buying more than one model. But as soon as you see the order on your order list, you can turn the model as being no more "offer for sale to others".
  9. justinhowlett
    justinhowlett Member
    Well i am basically thinking of a feasible way of using groupon or a similar promotional website with my shapeways shop if that is even possible but its looking a little unrealistic at the moment.