This is incredibly annoying. I'm trying to upload a model to print in Full Color Sandstone. I save a .Wrl from 3dMax and a .jpg from Photoshop. Zip them together (both in the same windows folder) and upload. I've done this four or five times before. And almost immediately I get some painfully inaccurate message from shapeways telling me "uh oh, you need to give your model more love" and that I've failed to include the texture. Well I havent! Its right there in the zip file. A 256x256 8 bit jpeg. So I've tried various different configurations, i've resized the texture, but nothing seems to work. I keep getting this infuriating "oh oh" message. (It wouldnt be so annoying if it was correct, why do they have to include such inane language???). Shapeways for some reason cant extract the files from my Zip file. Can someone PLEASE tell me how to fix this? Thanks!