First Order

Discussion in 'Customer Service' started by thingsoul, May 16, 2013.

  1. thingsoul
    thingsoul New Member
    I would like to know if the first order can be one of the material available or it should be exactly the material that the product is suggeted to be.

    For example: A jewel that is designed to be in Silver, can be first ordered in any plastic?


    Thanks
     
  2. mkroeker
    mkroeker Well-Known Member
    First order is no different from any later ones - you can choose from the available materials.
    Just keep in mind that material properties, and hence design limits, are different across the set, so some materials may be automatically made unavailable, e.g. when the model would be too big to fit in a certain printer, or too delicate for a certain material.
    Designers may also further limit the choices for models in their shop, e.g. if they believe that the rough white plastic
    would not do their delicate jewelry justice.
     
  3. AmLachDesigns
    AmLachDesigns Well-Known Member
    To add to what mkroeker says, when you create a model, the default material is WSF (White Strong and Flexible). If you Edit your model you can choose which material you want to be the default (i.e. the one that is shown when someone goes to your shop).

    As indicated, some materials may not be allowed by SW because the model does not conform to the 'rules' and you can further limit the selection yourself. But also note: just because the material is available for your model on the Edit Model page or the purchase model material options menu does not mean that it can necessarily be printed.