Error Message - "please Check Your Credit Card Information"

Discussion in 'Customer Service' started by sasaridis, Jan 13, 2018.

  1. sasaridis
    sasaridis Member
    Hi,

    I would like to exchange money for goods and services, but your system keeps telling me to check my credit card information - unable to order. Tried multiple cards, which are confirmed OK.

    Please fix.
     
  2. mkroeker
    mkroeker Well-Known Member
    Best email service@shapeways.com directly to get this looked into. Is there anything "special" about your card, such as issued in a country that is different from your current delivery address ?