error co-creater template order

Discussion in 'Customer Service' started by tiny purple treehouse, Feb 20, 2012.

  1. Hi

    I noticed you get an error when you try to order a co-creater template. For example when you buy a ring, you select the size and click proceed, but you will get the following error:

    Whoops! Something went wrong trying to base your model on the template!
    Please try again and if this error persists, please contact us.
    We got the following error: failed copy


    I got this on my own rings, but also some others.
    Did anyone else experience this?
    Is this part of the remaining technical issues?

    Bye
     
  2. bartv
    bartv New Member
    Hi,

    yes, I believe so. This should have been fixed by now. If it hasn't please let me know!

    Bart