Earrings pair rejected for having "2 parts"

Discussion in 'Technologies and Hardware' started by TajTiger, Dec 7, 2011.

  1. TajTiger
    TajTiger New Member
    So, I just got a rather irritating rejection notice today.

    I submitted an STL containing two identical earrings within. Today I get emails saying that the STL has been rejected with the stated reason "Multiple parts in a single STL : 2 in 1".

    Now, I've read the guidelines for silver design, and I've checked the STL and sure enough, 2 shells.

    What's most bothersome is that I've printed something virtually identical with a similar configuration before just fine without having to split up the STL. I don't know why one would be accepted and one rejected.

    Any idea what went wrong?
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team