So I ordered on the night of 21st of August. Now it is the night of the 4th. So 14 days have past, without any confirmation, tracking, messages, updates. When I ordered there was a "in your house within 10 days" statement. Now I don't want to fuss about the 10 days too much (still, I do think that's already on the long side.. for a service like this) The point is that for 14 days, I get no info whatsoever. Usually when ordering things, you either get the info automatically or you can phone for it. I'm pretty sure it is not doable for a service like this (low price, high throughput) to have people phoning often. But it is a black box now. You put something in, and just wait for whenever something feels like coming out. A semi simple system on the order page which states the guestimated date of printing, when it gets packaged, and subsequently shipped would be great.