Customer Service ++

Discussion in 'General Discussion' started by bmsleight, Jan 29, 2013.

  1. bmsleight
    bmsleight New Member

    Customer service is only really tested when something does not go to plan. Then on a good day - you might get back to square one.

    Anyway - a public thank-you for Joost Denissen for explaining the issues, collecting the information and keeping communications flowing.

    Thanks for taking the time to help resolve my order.

  2. JoostDenissen1
    JoostDenissen1 Shapeways Employee CS Team
    Hi Brendan,

    No thanks at all.

    When there is something wrong with a model with a order or any kind of problem we are trying to resolve it as we can.
    I am glad I could help you out.