Custom Ring App Not Uploading Image Pattern.

Discussion in 'Bug Reporting' started by eleven_11_wish, Nov 4, 2019.

  1. Keep getting this message.

    Oops! There was an error applying your pattern. Please try another image or try again later.

    I have used the same pattern before and it worked just fine. Need to create same pattern for different dimensions.

    Tried Chrome, Mozilla, clearing cache.. nothing helped.
     
  2. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    thanks for reporting!

    Our dev team is aware and investigating!

    Sorry for the inconvenience.
    Mitchell
     
  3. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    Our development fixed the issue!

    You should be able to use the Ring Creator again :)



    Cheers,

    Mitchell