crushed from the packing

Discussion in 'My Shapeways Order Arrived' started by nvrr49, Jun 22, 2012.

  1. nvrr49
    nvrr49 New Member
    The items looks like it probably started out alright, but in shipping it collapsed under the lack of support with in.Foam peanuts would have worked much better than bubble wrap. What I have is not usable.


    Attached Files:

  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    That's no good. Email service, they should be able to help you out.
  3. Maethius
    Maethius New Member
    Could this also have been affected by temperature during shipping? Those are some seriously thin pieces, but I haven't ready anything about the effects of temperature on the materials used in 3D printing.
  4. Dragoman
    Dragoman New Member
    That looks like steady pressure has deformed the shape. I have had that problem when I have packed some of my models in foam too tightly.

    FUD and other materials are softened by heat, putting them in hot water, so that could have played a role, too.
    This also can be an advantage, you could dip the model in hot water and straighten it out.

    Karl Heinz