color removed ...

Discussion in 'Design and Modeling' started by vimagini, Jan 29, 2014.

  1. vimagini
    vimagini New Member
    Dear,
    I ordered some products in black nylon strong &flexible plastic .
    I wore only one day and the black color is removed and it becomes white ...
    Is it normal or is a deffect??
    I'm a little afraid to sell it to my clients ...
    Best regards,

    Virginie

    2014-01-29 11.14.30.jpg
     
    Last edited: Jan 29, 2014
  2. natalia
    natalia New Member
    Oh no! This is not totally normal, please do write in to service@shapeways.com and they will sort it out for you!

    Best,
    Natalia
     
  3. vimagini
    vimagini New Member
    thank you Natalia!
    Do you use this kind of material?