Chrome/ie Wont Show Custommaker Tool

Discussion in 'Customizable Products & Design' started by CyberSmithy, Oct 9, 2018.

  1. CyberSmithy
    CyberSmithy Member
    Pls help:
    3D models shows up in preview,
    but no CustomMaker tool @ https://www.shapeways.com/product/KLKL86XE2/amulet-of-digital-mastery?optionId=69156613 - what to do?

    Support gave answer to this question: "Thanks for reaching out to us. I'm sorry to hear you're unable to use the custom maker tool! Please note, this is a bug that we've been working on that affects a couple of models in our marketplace. My best recommendation would be to reach out to the designer directly for a custom design." and it´s a bit irritating :)
     
  2. CyberSmithy
    CyberSmithy Member
    Up. There is still problem for customers - they cant use Custommaker tool .
    There are some scripting problems, i think.

    When you mess in Firefox with scripts, you can see it, but not in Chrome or IE.
    Most people use Chrome or IE...
     
  3. Bathsheba
    Bathsheba Well-Known Member