Christmas and new year holidays

Discussion in 'Customer Service' started by tebee, Dec 12, 2012.

  1. tebee
    tebee Well-Known Member
    Is Shapeways working through Christmas and New year or are are you closed then ? I'm looking at putting in an order which I'll need early in new year and wondering if I need to allow extra days for it to be produced.

  2. bartv
    bartv New Member
    Hi Tom,

    we're open. Some suppliers may run at a reduced capacity though, so some materials may be slightly delayed.

  3. npire
    npire New Member
    Hello I´m sorry my English ist not so good. I hope you understand me.
    I have an urgent request
    If i would order something at 26/27 December 2012 would it be possible that the order will be at the latest until 8 January 2013 in Hamburg / Germany?

    best regards from Hamburg Sarah