Buys not reported?

Discussion in 'Shapeways Shops' started by Bathsheba, Jan 12, 2009.

  1. Bathsheba
    Bathsheba Well-Known Member
    On the page for a single design, when I'm not logged in, it shows the number of buys. But when I am logged in, it doesn't show that information.

    Also, the number of buys remains blank. I've received email from a customer/friend saying that he bought at least one piece, but the the site doesn't show it.

    The suspense! It burns!
  2. joris
    joris New Member
    Yes, someone did buy you model! Congrats on that.

    Are the number of buys still not registered?

  3. Whystler
    Whystler New Member
    I have not seen a number in anyone's no. of buys listing. So I agree, I think it's broken.

    Question: do our purchases of our own pieces register in the no. of buys listing?

  4. Bathsheba
    Bathsheba Well-Known Member
    Congratulate me after we move a few hundred of them...we want to sell a lot of sculpture here.

    Yes, the Buy information is definitely broken. Also I would like to be able to see it while logged in.

  5. joris
    joris New Member
    Yes, Whystler your own purchases are registered. We would suggest that you temorarily remove your mark up if you are about to buy your own model or indeed order it before you put it in your store.

    Otherwise you will end up paying yourself as well as being charged the Shop fee of 3.5%.

  6. joris
    joris New Member

    We will repair the "buy counter" as soon as we can. And I will congratulate you once you've shipped a few hundred items.


  7. Bathsheba
    Bathsheba Well-Known Member

    This is a serious bug. Any hope?
  8. robert
    robert New Member
    Hi Bathsheba,

    I can promise you it is worked upon.

    Just bear with us.

    Best regards,

  9. admin
    admin Guest
    Hi All,

    Yesterday we had a small update of our site. This was to enable giftwrapping service, but also some shop related issues have been resolved:

    - The buy counter label now has been removed (value was already not present).
    - Uploaded pictures for models in shops are now also used when the same model is shown in the overall model gallery
    - Using ' in model name or description no longer results in ''

    Kind regards, Arno
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