Buying issue

Discussion in 'Customer Service' started by badulaques, Dec 20, 2010.

  1. badulaques
    badulaques New Member
    Hi there! I am experience a problem buying my own models. I ordered few of them yesterday but when I get to check out my Paypal account crashed. Now I can't review my order ("order: 30996, status: new" as seen on my designs secction) and I can't perform another order using the $25 discount card that Ulisses Neuenschwander gave to me as a gift! Can anyone help me here?

  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Oh no! Have you checked with They should be able to tell you if they got the order or not. They are very helpful and will get you up and running.