Buying issue

Discussion in 'Customer Service' started by badulaques, Dec 20, 2010.

  1. badulaques
    badulaques New Member
    Hi there! I am experience a problem buying my own models. I ordered few of them yesterday but when I get to check out my Paypal account crashed. Now I can't review my order ("order: 30996, status: new" as seen on my designs secction) and I can't perform another order using the $25 discount card that Ulisses Neuenschwander gave to me as a gift! Can anyone help me here?

    Regards,
     
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Oh no! Have you checked with support@shapeways.com? They should be able to tell you if they got the order or not. They are very helpful and will get you up and running.