Bounding Box Error

Discussion in 'Bug Reporting' started by wehaveyourpants, Apr 20, 2017 at 11:33 AM.

  1. wehaveyourpants
    wehaveyourpants New Member
    I am getting a bounding box error when trying to upload a part. I noticed last year there was a bug associated with this.

    The model I am uploading is 19.4mm x 19.4mm x 3mm yet it is being calculated as being .3mm along the Z and failing to upload.

    Please let me know how to proceed. Model# 5993838
     
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    If it's being calculated at .3mm sounds like it's possible being exported in cm and uploaded in mm?