at which point is my model queued?

Discussion in 'Customer Service' started by bvr, Dec 7, 2010.

  1. bvr
    bvr New Member
    Hello,
    I'm just curious, is the file i'm ordering grabbed at the time I place the order?
    Or is the file grabbed right before production begins?
    thanks
    bvr
     
  2. bartv
    bartv New Member
    At the moment you place the order. The file determines the price, so you can't change it anymore once you've place the order.

    Cheers,

    Bart