Hello Shapeways, Not long ago I was contacted about my products being used in your Amazon shapeways store. I see one of my products has been on the store for a couple months now, and I am not pleased at all with how its turning out. Who can I talk to about this? 1: You have mixed my product with another shop's products of similar category and confused the branding. 2: You omitted some very specific product descriptions that is required to know before purchase, and even mixed them with other product descriptions from other shop's products. 3: Someone left a review on my item with a concern on Amazon and I was not notified about it. 4: The customer also claimed to contact the seller with these concerns with the product, and I was not made aware of it. By chance I found the review the customer left in public space, and was able to comment and give them a resolution to their problem, but I probably wont be notified if they reply back so I will have to monitor it manually. 5: The customer commented in July and I am just now seeing it in October, so this has done unknown amount of damage to the product's sales. How can we resolve these issues? I'd rather not have my product there if these issues can't be resolved soon.