add items to a paid order

Discussion in 'Customer Service' started by PlainOrb, Oct 18, 2012.

  1. PlainOrb
    PlainOrb New Member
    Is there any way to add items to a paid order ?
     
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    There is no way to edit an existing order, the only option is to cancel the order, and re-order.
     
  3. PlainOrb
    PlainOrb New Member
    Thanks for quick reply. How can I cancel an order ?
     
    Last edited: Oct 18, 2012
  4. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    The way to do that is to email service with your order number.