A little lack of consistency

Discussion in 'General Discussion' started by tebee, Mar 21, 2013.

  1. tebee
    tebee Well-Known Member
    I've just had two items rejected in my latest order, now this wouldn't be too bad but the reasons given for rejections were as follows -

    Tp1 On16 in White Strong & Flexible
    Reason: Thin walls
    Additional information: min thickness for free wires is 1 mm
    Avr/tp1 in White Strong & Flexible
    Reason: Thin walls
    Additional information: min thickness for free wires is 0.8 mm


    So which is it ? is the min thickness for free wires 0.8 mm or 1mm ?

    I thought it was 0.8mm - if so why was my first model rejected ????

    Tom
     
  2. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    According to the guidelines, .8mm is for supported wires, and 1mm is for unsupported. I thought it was based on length, but I couldn't quickly find that information.
     
  3. tebee
    tebee Well-Known Member
    They are both almost the same part - a sprue connecting a detachable part to the main model - the first one was rejected last time for being less than 0.8 mm - it was 0.7996 mm due to rounding errors. I made it 0.82 mm and got it rejected again, but as being less than 1.0 mm this time - has this changed recently ?


     
  4. Youknowwho4eva
    Youknowwho4eva Shapeways Employee Community Team
    Can you provide an image of the rejected area?
    As far as I know, there haven't been any rule changes recently.