Gift Card Question..

Discussion in 'Customer Service' started by 1596028_deleted, May 28, 2017.

  1. Hello,
    I've been given a $25 giftcard for Shapeways from Vectary to use the new Shapeways plug-in,
    I just need to know if the giftcard will cover shipping to the UK or if it only applies to the cost of the printing.

    Thanks!

    Kiz
     
  2. jimmyadvice
    jimmyadvice Shapeways Employee CS Team
    Hi @zeehbear

    Thanks for reaching out with your question! The gift card is applicable to the full cost of your order, so if (for example) your order is $35 USD with the product and shipping, the $25 gift card will be deducted in full, regardless of the pricing, so you would owe the remaining $10 USD.

    Let me know if you have any other questions about this!