Default Image Doesn't Update

Discussion in 'Shapeways Shops' started by sexyprints, May 23, 2017.

  1. sexyprints
    sexyprints Member
    Hi
    I have set a new default image
    The new default image is updated correctly in the public shop
    BUT when i want to share to FB, the old default image still appears.
    How toget the new default image in the FB post share instead of the old one?
    ( i made changes yesterday so the system should have had time enough to update )
    Hope somebody has a clue?
    Thanks

    SEE PICS
     

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  2. sexyprints
    sexyprints Member
    Problem is still there :-(
     
  3. mkroeker
    mkroeker Well-Known Member
  4. sexyprints
    sexyprints Member
    OK.. i will try the link from mkroeker

    thanks
     
  5. dewdrops
    dewdrops Member
    I have 2 questions about images:

    Default image is the render from the elefant

    FIRST:
    When i share to FB the elefant appears in the post BUT is cropped?
    Hiow to get a proper image into a FB post?

    SECOND:
    I have sponsored on FB the share post from SW for 2 days whith a BUY button which leads to the article in the SW shop (elefant pendant)
    when i click on BUY (kaufen) THEN the wrong picture appears from SW, the default image should be seen and not this one..
    How comes?

    I have then deleted the pic on SW so to have the render as unique (default) and reuploaded the funny picture.. whithin SW the correct default image is displayed but not when i click on BUY at the sponsored post from FB..??

    Is there a kind of buffer somewhere as mkroeker said?

    thanks
     

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  6. dewdrops
    dewdrops Member
    Hi again
    I didn't get some help whith my image problem.
    What i did now is to delete the image in SW, so only the render default remains... but thats not realy the best...
    lets see after printing when i will again put new pics...

    :)
     
  7. dewdrops
    dewdrops Member