Hi, I'm a UK VAT registered buyer. I was charged in euros for a purchase which included TAX. Can I reorder the item, and submit my VAT number to have VAT removed? Thanks
On the "Payment" page of the checkout process there is a small tickbox at the bottom "this order is for a registered business in <your country>". Once you mark this, you will get input fields for the business name, VAT number and court of registry. (If your previous order is not yet in production, you can cancel it in the Orders overview and resubmit with the VAT data)
hi @jononeill - the above answer is correct! Let us know if you have any other questions! I do see that you sent an email into service@shapeways.com as well