Is Shapeways Open On Weekends For Pick Up?

Discussion in 'Customer Service' started by hua_shu_00, Sep 16, 2016.

  1. hua_shu_00
    hua_shu_00 Member
    My 3d print is ready for pick up, wondering if i can go on weekends to pick them up?
     
  2. Adela
    Adela Shapeways Employee CS Team
    Yes, we're open during weekends as well!
    I can see that all your orders have been shipped, can you please send us an email to service@shapeways.com with your order number? We will schedule the pickup with you and send you all the details.

    Thanks!
     
  3. Nisey
    Nisey Active Member
    Hey,

    I see you are a US based customer and we actually do not have anyone in on the weekends to handle pickups. Monday to Friday is the best bet for pick ups. Sorry for any confusion.