{"id":337,"date":"2009-12-03T07:59:11","date_gmt":"2009-12-03T07:59:11","guid":{"rendered":"https:\/\/www.shapeways.com\/blog\/archives\/337-live-and-learn.html"},"modified":"2014-07-03T16:53:49","modified_gmt":"2014-07-03T16:53:49","slug":"live-and-learn","status":"publish","type":"post","link":"https:\/\/www.shapeways.com\/blog\/live-and-learn","title":{"rendered":"Live and learn"},"content":{"rendered":"<p><!-- s9ymdb:860 --><img loading=\"lazy\" decoding=\"async\" height=\"501\" width=\"600\" src=\"https:\/\/www.shapeways.com\/blog\/wp-content\/uploads\/2009\/12\/3D_printed_branding_iron4.jpg\" style=\"border: 0px none ; padding-left: 5px; padding-right: 5px;\"><\/p>\n<p>\nOur BrandingIrons became a huge hit thanks to BoingBoing, Wired, a lot<br \/>\nof other blogs and many twitter peoples. I then decided that it would<br \/>\nbe interesting and a good idea to raise the price of the BrandingIrons<br \/>\nby $20. Instead of $25 they would now cost $45. The idea was that these<br \/>\ncustom BrandingIrons could then do more to subsidize the Shapeways<br \/>\ncommunity. It was an experiment in reversing the &#8216;loss leader&#8217; idea to create a &#8216;profit leader&#8217; that would build the foundations for thousands of new creations in the future. <\/p>\n<\/p>\n<p>This was a mistake and we are going to go back to our<br \/>\noriginal pricing of $25. So the marketing person&#8217;s headline for this post should be, &#8220;Huge price cut on customizable branding Irons&#8221; <\/p>\n<p>\nSales of the BrandingIrons slowed from a torrent to a trickle. And I spent a lot of time listening and discovering my error. Nick Taylor, summed it up best in a blog comment, &#8220;I think<br \/>\nyou&#8217;re breaking an unspoken social contract that there is a<br \/>\nmeaningful relationship between the value of something, and the price.&#8221;<br \/>\nPrice and value always fascinate me. Why is one shirt for sale for $200<br \/>\nand the other for $10? What value &amp; perceived value operate on your<br \/>\nbuying decisions? How we do we compare a price when we&#8217;ve never<br \/>\nconsidered a comparable product? How much does &#8220;unique&#8221; cost? What<br \/>\nideas are worth paying for, which are not?<\/p>\n<p>With all my supposed thinking, my little experiment<br \/>\ncompletely missed the simple idea that there would be people out there<br \/>\ntold about the $25 price who would find the new $45 price disagreeable (and might even find us annoying for changing it). <\/p>\n<p>We did sell less and I would attribute this to the &#8216;sticker shock&#8217; and justified feelings of unfairness. We also received feedback from people explicitly stating that they found $25 to be a good price point and $45 to be excessive for the product. All in all it would seem that 3D printed customizable BrandingIrons are a rather elastic good. I really liked the discussion on the blog and all the emails that I received. But, I must apologize to the people that were annoyed or confused by the price change. The mistake was mine, my apologies. <\/p>\n<p>We want to be as simple, as easy and clear as we can. This is why we<br \/>\nare reversing the price raise and reimbursing the people that brought<br \/>\nBrandingIrons at the higher price. We will also never again flippantly play with price but stick to the calculated prices as we have in the past. From now on: prices on Shapeways<br \/>\nwill only go down, as they should.<\/p>\n<p>You can find our <a href=\"https:\/\/www.shapeways.com\/model\/63055\/logo_brangingiron.html\">Customizable Logo BrandingIron<\/a> here and our <a href=\"https:\/\/www.shapeways.com\/model\/63054\/Text%20BrandingIron.html\">Customizable Text Branding Iron<\/a> here. <\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our BrandingIrons became a huge hit thanks to BoingBoing, Wired, a lot of other blogs and many twitter peoples. I&#8230;<\/p>\n","protected":false},"author":6,"featured_media":3611,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[481,478],"tags":[482,477],"class_list":["post-337","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shapeways","category-community","tag-6-inspiration","tag-1-whats-hot"],"thumbnail":false,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Live and learn - Shapeways Blog<\/title>\n<meta name=\"description\" content=\"Our BrandingIrons became a huge hit thanks to BoingBoing, Wired, a lot of other blogs and many twitter peoples. I then decided that it would be\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"joris\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn#article\",\"isPartOf\":{\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn\"},\"author\":{\"name\":\"joris\",\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/#\/schema\/person\/938b4c3f5430a23320b54d0ff1d4bba0\"},\"headline\":\"Live and learn\",\"datePublished\":\"2009-12-03T07:59:11+00:00\",\"dateModified\":\"2014-07-03T16:53:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn\"},\"wordCount\":455,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn#primaryimage\"},\"thumbnailUrl\":\"\",\"keywords\":[\"Inspiration\",\"What's Hot\"],\"articleSection\":[\"Shapeways\",\"The Community\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn\",\"url\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn\",\"name\":\"Live and learn - Shapeways Blog\",\"isPartOf\":{\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn#primaryimage\"},\"image\":{\"@id\":\"https:\/\/prodshapeblog.wpenginepowered.com\/live-and-learn#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2009-12-03T07:59:11+00:00\",\"dateModified\":\"2014-07-03T16:53:49+00:00\",\"description\":\"Our BrandingIrons became a huge hit thanks to BoingBoing, Wired, a lot of other blogs and many twitter peoples. 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