For your first export of a new part to STL format, I recommend you select the "Fine" preset under "Resolution". This will give you an idea of the most basic level of acceptable detail, while using the fewest faces. You may find this resolution setting to be perfectly acceptable, thought it can be hard to tell from the wireframe preview.
The number of triangles and filesize is displayed at the bottom of the Resolution area.
If you find your model has a very low resolution (8,000 or less), you will want to choose the "Custom" resolution option and start adjusting the Tollerance and Angle settings (see the screenshot above for practical examples). I suggest an increment of 1 degrees at a time until you get the desired results. It's up to you how much time you spend fiddling, but i can vouch that it's well worth it!
(NOTE REGARDING TRIANGLES) I have found that while the Shapeways servers can technically handle 100,000 - 500,000 Faces/Triangles, if you can keep your parts to around 50,000 Faces/Triangles (or less!) you can achieve a good level of detail, and still have your models analyzed and ready to order shortly after you've uploaded them. I have never been able to get a part over 100,000 faces to become printable, and that took many hours to become available.
If you cannot keep as much detail as you'd like when following these suggestions, i would recommend splitting the part into two or more parts and printing them separately. This robot has arms, legs and a head, but a leg on it's own required at least 53,000 triangles to look ideal, so there was no way of producing this in one piece! The figure is being produced in 6 pieces, which is no more expensive than one large piece.
Once you are happy with the resolution, click "OK" to go back and then save the file.
On saving, the application will show the following dialogue box confirming the number of Triangles.
